Does CompTech provide EDI and state reporting services?
Yes, we provide cradle-to-grave services and can meet any technological need or specification requested; including any and all state reporting requirements.
What is CompTech's turnaround time on bill review?
Depending on the client’s specifications, we can provide an excellent turnaround time (like 24 to 48 hours) if needed.
What if I have a vendor or process in our current bill review system that I would like to keep?
If a client has certain products or services that they like and want to retain, since we are independent, we can easily make it happen.
If I have a question on an audit, how long will it take to get it answered? Will I have to submit a support ticket?
All of our clients have same-day access to our management staff to help them with service, questions, or issues that arise. Every member of our clients’ staff have access to a decision maker at any time, who is just one phone call away.
Does CompTech handle all 50 states?
Yes, CompTech has provided medical cost containment services in all 50 states for over 30 years. We also provide bill review services for Jones Act, Longshore, and other federal jurisdiction claims.
How does CompTech provide bill review services?
We incorporate and use the largest and most sophisticated medical bill review software in the industry. We have been using the platform for almost three decades and are trained to provide exceptional customer service and customization of that technology for our clients.
Why does CompTech outperform their competitors in savings results?
We do not have any ownership interest in any of the products or services we offer, which allows us to choose the best product for the situation and for the benefit of our client. It’s easy: what is best for our client is also best for us, and there are no conflicts of interest. Other vendors who own their products or services will use them first to maximize their revenue, while other products or services would produce better results for the client.
Does CompTech require a contract? Do I need to do a software implementation for CompTech to audit a medical bill I have?
No. While we have these full capabilities, any person can send us individual assignments one bill at a time, however they would like. We do not require any contracts or commitments and let our results speak for themselves. We are here to be a resource.